FFORA Support
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Activity overview
Latest activity by FFORA Support-
FFORA Support created an article,
How do I determine the compatibility of the product with my chair/equipment?
There are two ways of determining product compatibility, through our built-in compatibility checker or by measuring manually. We recommend using the tool on the website here for the fastest compati...
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FFORA Support created an article,
What is your exchanges policy?
Quality is one of our highest priorities at FFORA and it is our goal to ensure every individual enjoys their experience with FFORA products. We accept exchanges within 30 days with the original pa...
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FFORA Support created an article,
Do you ship worldwide?
Currently, we do not ship internationally. But as our company grows we hope to be able to share FFORA products with other nations too! Sign up here to receive information about international shippi...
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FFORA Support created an article,
Can I use my FFORA Attachment System in other chair models?
Our FFORA Attachment System is shipped with a pair of silicone inserts specifically tailored to your chair brand and model that you select in the dropdown menu on the 'Home page' and relevant produ...
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FFORA Support created an article,
How do I get replacement parts for my FFORA products?
We currently do not supply replacement parts, but please contact support@liveffora.com if you have any questions and we'll see what we can do to help!
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FFORA Support created an article,
Do your products have latex in them?
None of our products have latex in them. The Attachment System comes with silicone inserts which are latex-free!
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FFORA Support created an article,
Cleaning and product care
Keep the Attachment System clean in order to avoid scratches and jamming. If the system is noticeably shaking, or visibly moving around the tube in everyday use, check and tighten the screw if requ...
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FFORA Support created an article,
Are the products waterproof?
All of our products are splash and weather resistant. As long as you’re not swimming with FFORA products you’re fine!
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FFORA Support created an article,
How do I use the FFORA Products?
FFORA products are wheelchair attachable accessories that are designed for use with the FFORA Attachment System. The FFORA Attachment System has a magnetic dock that can be affixed to the lower tu...
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FFORA Support created an article,
Will the Attachment System work with my motorized/electric wheelchair?
Unfortunately due to the vast amount of wheelchair brands and a variety of configurations available on the market we have not yet developed our products for use on motor/electric wheelchairs. Howev...